Frequently Asked Questions


1. Compatibility

 

Will Sofkes covers fit my sofa?

Our covers are designed to fit most sofas with removable cushions. Each set includes covers for your sofa’s seat, back, and chaise lounge cushions. For best results, please refer to the detailed size guide on the product page or contact our support team at support@trysofkes.com if you have any questions regarding compatibility.

What sizes do the sofa covers come in?

We offer seat, back, and chaise covers in a range of sizes. Please consult the size guide on each product page for exact measurements. If you’re unsure which size to choose, reach out to us at support@trysofkes.com for personalized guidance.

Can I use these covers for non-removable cushions?

Unfortunately, no. Sofkes covers are specifically designed for sofas with removable cushions to ensure a snug, tailored fit. If your sofa cushions are permanently attached, our covers may not be suitable. We recommend reaching out to customer support if you need additional advice.

2. Materials & Care

 

What materials are Sofkes covers made from?

Each Sofkes cover is crafted from premium jacquard fabric, a blend of 85% polyester and 15% spandex. This provides excellent softness, elasticity, and durability. The material is wrinkle-resistant and designed to withstand everyday use while maintaining its appearance.

Are these sofa covers machine washable?

Absolutely. Sofkes covers are machine washable for effortless maintenance. We suggest the following wash routine:

  • Use a gentle cycle on cold or warm settings.
  • Wash the covers separately (to avoid potential color transfers).
  • Air dry (recommended) or tumble dry on low.
  • Avoid ironing, bleaching, or dry cleaning to preserve the fabric’s quality.

3. Protection & Functionality

 

Do the covers protect against pet damage?

Yes! Our covers are crafted to resist pet hair, scratches, and odors, offering a reliable protective solution for households with furry friends.

Are the sofa covers waterproof or water-resistant?

Sofkes covers are water-resistant rather than fully waterproof. They repel minor spills and prevent liquids from immediately soaking in. For optimal protection, wipe up any spills promptly.

Will Sofkes covers stay in place, even with active kids and pets?

Yes! Each cover is designed with non-slip backing and elastic edges to ensure a secure fit. Whether you have playful kids or energetic pets, the covers are made to stay put.

4. Shipping & Tracking

 

How long does shipping take?

Orders are typically processed within 2–3 business days, and shipping generally takes 5–12 business days, depending on your location. We appreciate your patience while we ensure your covers arrive safely.

Which countries do you deliver to?

We currently ship to the United States, Canada, United Kingdom, and Australia. If you live outside these regions, please reach out to our support team at your earliest convenience for personalised shipping options.

Can I track my order once it’s shipped?

Yes. Once your order ships, we’ll send you a confirmation email containing your tracking number. You can use this tracking number to monitor your package’s progress until it arrives at your doorstep.

5. Returns & Exchanges

 

What is your return and exchange policy?

We provide a 60-day satisfaction guarantee on all Sofkes covers. If you’re not completely satisfied, you can return or exchange your item within 60 days of the purchase date. Just contact our customer support to begin the process. For full details and instructions, please see our Return & Refund Policy.

6. Payments

 

What payment method do you accept?

You can pay for your Sofkes order in the way that works best for you. At checkout, we accept:

  • Debit or Credit Cards (Visa, Mastercard, American Express, Apple Pay)
  • PayPal

Your payment details are securely processed, so you can shop with confidence. If you have any questions or run into any issues, our support team is always here to help.

7. Additional Support

 

How can I contact customer support if I have more questions?

We’re here to help! Reach out to support@trysofkes.com with any questions or concerns, and our team will respond as soon as possible.